1. As more of IT is being sourced on an "As a Service" and platform basis, it is critical for service providers across the IT spectrum to enhance the level of managed service and support included in their products and solutions.
2. In this world of multi, hybrid cloud delivery models, the ability to provide managed services across these delivery zones, helping clients deal with the complexity, can be a major differentiator in the marketplace.
3. Customer expectation is increasing on what service providers must offer from an automation and transparency perspective as they move their own businesses to digital.
Marketplace
IT SERVICES PROVIDERS NEED TO ENSURE THAT THEIR MANAGED SERVICES ARE MEETING CLIENTS EXPECTATIONS AND COMPETITIVELY POSITIONED IN TODAY'S DIGITAL MARKETPLACE.
SYSTEMS INTEGRATORS, VALUE ADDED RESELLERS, NETWORK SERVICE, HOSTING AND CLOUD PROVIDERS ALL NEED TO BE READY TO ADDRESS THREE MAJOR MARKET TRENDS WITHIN THEIR PRODUCT PORTFOLIO.